EU Regulation
Consumer Rights · EU Directive 2023/2673
Exercise Your Right of Withdrawal
EU consumers may withdraw from an online purchase within 14 days of delivery, without giving a reason. Complete the form below to submit your withdrawal request.
Your Details
Confirm Withdrawal
Order & Contact Information
Please enter your first name.
Please enter your last name.
We'll send your withdrawal confirmation to this address.
Please enter a valid email address.
Found in your order confirmation email (e.g. #RK12345).
Please enter your order number.
Please enter the order date.
Please enter the delivery date.
Please describe the item(s) you wish to return.
Please select a reason.
Your right under EU law
Under EU Directive 2023/2673 (amending Consumer Rights Directive 2011/83/EU), you have the right to
withdraw from this contract within 14 days of delivery without giving any reason.
Submitting this form initiates your withdrawal. You will receive a confirmation by email.
